How can we help?

Tell us what you did, what you expected, and what happened instead. Include your iOS version (Settings → General → About) and your device model. For recording or transcription issues, mention whether it was a video or audio entry.

Your recordings stay on your device and, if you enable iCloud, in your own private iCloud container. Transcription runs entirely on your device using Apple's speech frameworks. We never upload your audio or video, and we cannot read the contents of your journal. See our Privacy Policy.

After you save an entry, Miroa transcribes it on your device. No audio or video leaves your device for transcription. Transcript accuracy can vary with background noise and the speaker's clarity.

Make sure you're signed into iCloud on your device (iOS Settings → your name → iCloud). Miroa syncs your entries through your private iCloud automatically. First sync may take a few minutes.

The free plan includes a set number of entries per month and a limited number of series. Premium removes those limits and unlocks additional features. Current limits and features are shown in the app.

Subscriptions are managed by Apple. Go to iOS Settings → your name → Subscriptions → Miroa → Cancel. Cancellation takes effect at the end of the current billing period. Refund requests are handled by Apple.

Miroa can lock the whole app behind Face ID, and premium lets you lock individual entries. You can configure this in the app's privacy settings. Make sure Face ID is enabled for Miroa in iOS Settings.

Delete individual entries any time. To remove everything, use Profile → Data → Delete Account. If iCloud is enabled, deletions sync through iCloud. For other data requests, email hello@miroa.app.